Privacy Policy

Specialist Logistics Services Ltd Privacy Policy

The information below is intended to explain how we process your personal data this includes details of personal data we hold, how we store it, what we do with it, why we hold it, and how long we hold it for.

  1. Introduction
    Your personal data be definition: Is data which by itself or with other data available to us can identify you. We are Specialist Logistics Services Ltd, the data controllers: You can contact our GDPR Representative at:
    Specialist Logistics Services Ltd.
    Endeavour House, Wrest Park,
    Silsoe, Bedfordshire, United Kingdom MK45 4HR.
  2. The Types of personal data we collect and use:
    Whether or not you become a client or are already a client, we’ll use personal data for the purposes listed below. Most of the data we will collect directly from you, however data collected indirectly is also mentioned in this privacy notice. The personal data we may use about you as a personal/business client may include:
    • Full name and personal details including information such as: Business/Home Address and address history, e-mail address, Home/Business/Mobile telephone numbers.
    • Date of Birth/Age (Employees Only)
    • National Insurance Number (Employees Only)
    • Financial Details (Bank Account Details)
    • Medical Information (Employees Only)
    • Insurance Information (For contractual reasons)
    • Photographic and utility billing (for money laundering requirements)
    • Educational/Employment details (Employees only)
    • Personal date from other persons necessary to progress your case. You must have authority to provide their personal data to us and share this data privacy statement with them beforehand together with what you have agreed to on their behalf.
  3. Providing Personal Data
    We protect your information with security measures under the laws that apply, we keep our computers, files and buildings secure.
  4. How we keep your data safe
    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
  5. How long we keep your data
    We hold your data while you are a client and for a period of time after that in accordance with our legal and regulatory obligations. We do not hold your data for longer than is necessary.
  6. Meeting our legal and regulatory obligations
    To use your data lawfully we rely on one or more of the following legal bases:
    • Performance of contract
    • Legal obligation
    • Protecting the vital interests of you and others
    • Public interest
    • Our legitimate interests
    • Your consent
    To meet our regulatory and legal obligations we collect some of your personal data, verify it, keep it up to date through regular checks and delete it once we no longer have to keep it. We may also gather information about you from third parties to help protect our obligations. If you do not provide the data we need or help us keep it up to date, we may not be able to provide you with our full service.
  7. Consent
    Sometimes we need your consent to use your personal data for proactive requests for example with direct marketing, feedback requests etc. We may do this by phone, post, email, text or through digital media. You can decide if you wish not to receive these proactive requests, you have the right to opt out.
    When we use sensitive personal data about you such as medical or biometric data we will ask for your consent (Employees only). We will tell you what data we collect and what we use it for. You can remove your consent at any time by contacting us.
  8. How we use your information
    We use your information to:
    • Service your contract with us
    • Identify ways we can improve our services
    • Protect both our interests
    • Meet our legal and regulatory obligations. We do not use technology to make decisions automatically about your personal profile
  9. Your data and Third Parties
    Sometimes we share your data with third parties for example:
    • Sub-Contractors and other parties who help service your contract with us
    • Other parties connected to your account
    • Companies and persons providing a service for us (i.e. our IT providers)
    • Legal and professional advisors (i.e. our financial auditors)
    • Fraud prevention agencies
    • Government bodies in the UK (i.e HMRC)
    • Courts
    • Anyone else where we have your consent or as required by law
  10. International Transfers
    We may transfer your personal data outside the European Economic Area (EEA) to help us provide services. We expect the same standard of data protection is applied outside the EEA to these transfers and the use of your data to ensure your rights are protected but we cannot guarantee that this as operating conditions vary dramatically throughout the world.
  11. Your personal rights.
    Your rights are as follows (noting that these rights don’t apply in all circumstances and that data portability is only relevant from May 2018)
    • The right to be informed about our processing of your personal data
    • The right to access your personal data and see how we process it
    • The right to rectification of your data if it is incorrect or inaccurate
    • The right to erasure of your data (know as “right to be forgotten”)
    • The right to restrict processing of your personal data
    • The right to data portability i.e. to move, copy or transfer your personal data
    • The right to object to the processing of your personal data
    • The right not to be subjected to automated decision-making including profiling
  12. Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
  13. Controlling your personal information
    You may choose to restrict the collection or use of your personal information in the following ways:
    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
The Managing Director,
Specialist Logistics Services Ltd.
Endeavour House, Wrest Park,
Silsoe, Bedfordshire, United Kingdom MK45 4HR.
Alternatively you can email us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.